Ray is accepting new ADULT clients only @ SOUTH location!

Ray has a FULL Caseload @ North location but can meet virtually/in-person @ South location. Works with Adults (not currently accepting youth clients). Anyone who takes a step towards counselling is making a brave decision to better understand themselves and gain some tools for improving their emotional well-being, confidence, self esteem, and much more. Just like visiting your doctor for your physical health, taking care of your mental and emotional health is vital. Making this choice is a testament to your strength and wisdom, and I’m here to provide the support and guidance you need on this meaningful journey. My name is Raissen Pan, but my friends call me Ray. My purpose is to help individuals navigate the complex terrain of their emotions, thoughts, and relationships. With a deep commitment to evidence-based therapeutic approaches, I provide a safe and empathetic space for clients to explore their inner worlds and foster positive change. I am deeply dedicated to your mental wellbeing and am excited to walk alongside you on your path toward emotional healing and personal growth.

My therapeutic approach is rooted in (but not limited to) a blend of Emotion-Focused Therapy (EFT) and Psychodynamic Therapy. These methods allow us to explore and understand the underlying emotions, patterns, and beliefs that may be influencing your thoughts, behaviours, and relationships.

But I don’t stop there; recognizing the profound impact of trauma on one’s life, I am committed to providing trauma-informed care. As such, I believe in tailoring therapy to your unique needs, to ensure I provide a safe and supportive environment for healing. That’s why I also integrate techniques from Solution-Focused Therapy (SFT), Cognitive Behavioral Therapy (CBT), and Mindfulness to ensure a holistic approach to your mental and emotional well-being.

Therapy is a collaborative journey, and my role is to support and guide you along the way. In our sessions, we will work together to:

Explore and understand your emotions and thought patterns Identify and challenge unhelpful behaviours and beliefs Resolve unaddressed pain and trauma from the past Cultivate mindfulness and self-compassion Develop practical strategies to overcome challenges Encourage personal growth and self-discovery I received my Bachelor of Arts in Psychology from the University of Alberta, and a Master’s of Counselling from the University of Lethbridge. If you’re ready to take the first step towards positive change and emotional well-being, please don’t hesitate to reach out.

I look forward to meeting you and supporting you on your path to personal growth and healing.

Ray is accepting new ADULT clients only @ SOUTH location! Ray has a FULL Caseload @ North locati... Read More

Shauna is currently accepting new clients!

Works with children (10+), adolescents, adults, couples & families.

Seeking support is not just brave; it’s incredibly powerful. This single action shows that you already have the strength and potential for growth and the capacity to overcome.

As your therapist, I would be honoured to learn about you and your unique story and tailor our sessions and therapeutic approach so that your specific needs are met in a warm and caring manner.

Creating a welcoming and relaxed environment is my top priority. In our sessions you will be seen, heard, and fully supported as you explore both your inner and outer worlds. My hope is for all my clients to feel understood, accepted, validated, and cared for. I am here to help you navigate some of the complexities of life and to empower you to start taking steps down the path of healing.

My approach is highly collaborative and draws from several modalities, including Person-Centered Therapy, Solution-Focused Therapy, and Cognitive Behavioural Therapy. I am also trained in Accelerated Resolution Therapy (ART). All of my training allows me to work with a wide range of people from youth and adults to seniors and couples. I am ready to help you work through issues such as anxiety, depression, grief, self-esteem, relational wellness, trauma, stress management, anger management, and life transitions.

All in all, I am an affirming therapist and am passionate about supporting others who are struggling. I offer respect and the freedom to be yourself - allowing you to identify and expand on your strengths and resources and find the tools best suited for you to make positive and lasting changes. The focus will be on your personal progress, as everyone is different.

Shauna is currently accepting new clients! Works with children (10+), adolescents, adults, coupl... Read More

Cynthia is accepting In person (NW) and online clients through Calgary and across Alberta

Growth Begins With Honesty, Support, and a Shift in Perspective

I believe positive change and personal growth can best occur through honesty, both with ourselves and the connections we choose to foster. Embracing honesty often requires vulnerability, which may not be easy for everyone, but it’s a crucial step in our journey.

My goal is to offer a warm, non-judgmental space where you can bring your thoughts, questions, or pain into the open and start making sense of what’s going on beneath the surface. Together, we’ll explore what needs attention, shift perspectives where needed, and build the skills that support lasting change.

Whether you’re navigating relationship tension, personal setbacks, or inner conflict, I’m here to walk alongside you with sincerity and practical tools.

How I Work I believe that therapy works best when it’s collaborative and tailored to you. No two stories are the same, and no two people need the exact same approach. Together, we’ll figure out what works best—whether you need space to unpack your thoughts, or actionable tools to help you move forward.

My therapeutic style blends empathy, curiosity, and a bit of lightness where it helps. I often invite clients to pause, reflect, and ask new questions of familiar situations—because sometimes the most helpful shift is one of perspective.

What I Help With I offer individual therapy for adults in Calgary and online throughout Alberta. Some areas I support with:

Anxiety, overthinking, and emotional regulation Depression and low motivation Life transitions and decision-making Relationship and communication challenges Self-esteem and inner critic work Stress, burnout, and boundary setting Grief, loss, and personal meaning-making

Therapy Approaches My work is grounded in the following modalities:

Cognitive Behavioural Therapy (CBT) – to understand and shift unhelpful thoughts and behaviours Solution-Focused Therapy – to create momentum and build on what’s already working Narrative Therapy – to explore and reframe personal stories with fresh insight

Each session is shaped by where you’re at and what you’re working toward. Whether you’re looking for clarity, confidence, or coping strategies, we’ll work together to make counselling feel like a helpful, hopeful step forward.

What Clients Say Clients often tell me they appreciate my calm, thoughtful presence and the way I bring both care and practicality to sessions. I aim to be someone you can talk to openly—without fear of being judged—and someone who helps bring new awareness to old patterns.

A Bit About Me I began my career in British Columbia before relocating to Alberta, where i now practice as a Registered Provisional Psychologist. I hold a Bachelor of Science in Biology and a Master of Arts in Counselling Psychology.

Outside the office, I love exploring new places and activities to do around the city or cozying up to a romantic comedy or reality TV.

Education & Credentials Master of Arts in Counselling Psychology Bachelor of Science in Biology Registered Provisional Psychologist – College of Alberta Psychologists

A wise supervisor once likened finding a therapist to finding the right pair of shoes – it often requires trying a few options before discovering the perfect fit. I hope to be that right fit for you!

Cynthia is accepting In person (NW) and online clients through Calgary and across Alberta Growth... Read More

Talking about feelings or problems can be intimidating for adults, it can even be more difficult for our youngest clients. There might also be worries about being judged or not knowing what to expect from a stranger - yes, even counsellors! Counselling is really about having a safe space to explore thoughts and feelings, gain new perspectives, and learn skills to navigate life’s ups and downs. Through my background with kids, teens, and young adults from all walks of life, I work to create a space where scary and hard topics feel like they can be approached and overcome. But at the end of the day, counselling is whatever you need it to be.

I am a big believer in self-care - this means gaining a better understanding of all the unique parts that make us who we are and taking care of them as best as we can! Our youngest clients share their most authentic selves with us and we must take care of each part rather than neglecting them because they may take more work. With this in mind, I focus on self-esteem, stress, friendships, family dynamics, and behaviour issues. I blend Rational-Emotive Behavior Therapy (REBT) and Adlerian Therapy to give you a toolkit for personal growth. REBT helps you spot and change irrational thoughts and behaviours, while Adlerian Therapy looks at how our past and social interactions shape who we are, emphasizing the need for connection.

Together, these approaches give you the skills to tackle challenges, build healthier mindsets, and nurture meaningful relationships. Growth happens when we step out of our comfort zones—even though it can be scary. In therapy, I help turn that fear into excitement for growth, guiding you through small, positive changes that lead to a happier, stronger life.

I’m a Registered Provisional Psychologist with the College of Alberta Psychologists, having wrapped up my Master’s in Counselling Psychology at City University in 2023.

Therapy isn’t just about diving into tough stuff—it’s about having a natural, supportive relationship with your therapist. I’m all about bringing a fresh perspective, sharing a few laughs, and having honest chats during our time together.

In sessions, my personality really shines through—I’m the type to crack a bad joke or sketch a mediocre doodle. When I’m not in session, you can catch me with my nose in a book, enjoying music with the windows down, or diving into some serious self-care.

Talking about feelings or problems can be intimidating for adults, it can even be more difficult ... Read More

Faye is currently not taking new clients. All current and past clients, please feel free to book online or contact office@refreshcounselling.ca for support.

“Relationships in which you can genuinely care and be cared for. Meaningful roles that challenge you and allow you to contribute to the world around you. Freedom to be curious, to explore, and to experience.”

To me, mental wellness means the ability to connect deeply, take purposeful action, find space to play, and allow yourself to rest. Counselling provides a space to explore the patterns in your relationships, emotions, or thoughts that might be getting in the way. There are reasons you’ve become who and where you are—and there are strengths in you that can support healing and growth.

Therapy can help you better understand yourself, clarify what you need, and move toward a more full and balanced life. My role is to truly listen—whether you have the words or not. I’ll follow your lead in discovering what you want from counselling and from life, while also helping guide the path forward.

How I Work My approach is grounded in emotion-focused and family systems therapies. Whether I’m working with individuals, couples, or families, I believe emotions—when felt or absent—hold essential clues to what matters most and what’s needed next.

Therapeutic Approaches I Use:

Emotion-Focused Family Therapy, The Gottman Method, and The Developmental Model of Couples Therapy to help families and couples shift patterns of connection and communication—safely, together.

Therapeutic Crisis Intervention (TCI) to help families interrupt and de-escalate cycles involving self-harm or intense behavioural concerns.

For individuals (youth and adults), I integrate Emotion-Focused Therapy with tools from CBT, Solution-Focused Therapy, Narrative Therapy, Mindfulness, and Art Therapy to meet you where you are.

I also have specialized training in trauma-focused and trauma-informed care, supporting those who have experienced abuse, neglect, or relationship disruptions that continue to impact their present lives.

Who I Work With Children, youth, and adults (ages 10+)

Couples

Parents seeking coaching or support

Families navigating challenges together

Areas of Focus Anxiety, depression, and emotional overwhelm

Trauma, PTSD, and childhood wounds

Family conflict and difficult relationship dynamics

Burnout and stress

Boundaries, people-pleasing, and self-criticism

Life transitions, grief, and identity exploration

Self-esteem, self-harm, and suicidal ideation

Populations I’m Experienced With 2SLGBTQ+ community

Neurodiverse individuals

Survivors of abuse or domestic violence

What Clients Say The darndest things, honestly. But if I had to guess—they’d say I listen well, bring compassion without judgment, and help make sense of complicated things with clarity and care.

Faye is currently not taking new clients. All current and past clients, please feel free to book... Read More