Some Quick Refresh Updates:


*~A BIG SHOUTOUT to our Registered Provisional Psychologists…

>> CYNTHIA BAROUD: She is providing exclusively virtual sessions for Adults looking for Individual Counselling!

>> RAY PAN: He is providing virtual and in-person support @ BOTH the North & South locations for Teens (13+ y.o.) & Adults!

>> STEPH ARCHER: She is ready to support Teens (15+ y.o.) & Adults for individual counselling!

>> KARTHIKA MURTHY She is ready to support Children, Youth, Adults & Families!


####> If you’re an EXISTING CLIENT having trouble finding a spot for your next appointment, email us at office@refreshcounselling.ca with some dates & times that would work for your schedule!

> Make sure to take advantage of cancelled appointments by adding yourself to JANE’S WAITLIST. Jane will email you if it fits with your requested availability and it works on a first come, first serve basis!

Individual Counselling

We ALL have challenges and need support - we want to be here for you!
Book with one of our therapists today!

Please ensure you have created a profile and completed the online Intake and Consents Form before your first appointment!


Couples Counselling

We have Registered Psychologists & Provisional Psychologists on our team who are passionate about helping couples THRIVE! In this safe space, you can foster deeper understanding of yourself and your partner while you learn skills to build trust & intimacy, improve communication, learn to regulate & co-regulate emotions, navigate difficult life challenges, maximize your unique couple assets... Read More

We have Registered Psychologists & Provisional Psychologists on our team who are passionate about helping couples THRIVE!

In this safe space, you can foster deeper understanding of yourself and your partner while you learn skills to build trust & intimacy, improve communication, learn to regulate & co-regulate emotions, navigate difficult life challenges, maximize your unique couple assets and establish a strong sense of teamwork no matter what situations arise.

Each partner needs to create their own profile and complete the Intake & Consents Form.
**If you're logging in from different locations, the emailed link (arrives within 1 hour before your appointment) will need to be forwarded to the other participant.**


Child/Youth & Parenting Support

Let one of our amazing therapists help your child, youth or family grow & thrive! Please note which age brackets Clinicians work with when booking Family Counselling. >> For Child/youth of all ages .....Book with Emma or Karthika >> Child/Youth 12+ yrs old.....Book with Emma, Faye, Karthika or Courtney >> Child/Youth 15+ yrs old.....Book with Emma, Faye, Karthika, Stephanie or Courtney... Read More

Let one of our amazing therapists help your child, youth or family grow & thrive!
Please note which age brackets Clinicians work with when booking Family Counselling.

>> For Child/youth of all ages .....Book with Emma or Karthika
>> Child/Youth 12+ yrs old.....Book with Emma, Faye, Karthika or Courtney
>> Child/Youth 15+ yrs old.....Book with Emma, Faye, Karthika, Stephanie or Courtney
>> Parent Support.....Book with any of the above therapists, or Robyn

TYPICAL PROCESS FOR CHILD/YOUTH Services:

STEP #1: Book a Free 20 mins. Consultation (attend as guardians or with your child/youth). Get a sense of whether the therapist will 'vibe' well and hear how the therapist works and what clinical expertise they have to provide support. This is recommended, but not mandatory.

STEP #2: Book a 30 mins. or 60 mins. Parent Session. Learn about the therapeutic process and discuss in more detail about your concern(s) regarding your child/youth and provide some background information - all away from sensitive ears.

STEP #3: Book a 30 mins or 60 mins Child/Youth session.

EACH PARENT/GUARDIAN needs to create a Jane Profile and complete the Intake & Consent Form.

TYPICAL PROCESS for PARENT SUPPORT Services:
Jump in and book a Parent Session to get some support! Each Parent/Guardian will need to create a Jane Profile and complete the Intake & Consent Form.

**PLEASE NOTE: If you're logging in from different locations, one party will need to forward the emailed link to the other parties involved.**


Family Counselling - Child/Youth or Adults Only

We are designed to be in community and we understand that building & maintaining healthy relationships can be challenging. Meet with one of our therapists to help your relationships thrive whether it's with your biological or chosen family! Please note which age brackets Clinicians work with when booking Family Counselling. >> Family Counselling involving Child/youth of all ages.....B... Read More

We are designed to be in community and we understand that building & maintaining healthy relationships can be challenging.
Meet with one of our therapists to help your relationships thrive whether it's with your biological or chosen family!

Please note which age brackets Clinicians work with when booking Family Counselling.

>> Family Counselling involving Child/youth of all ages.....Book with Emma or Karthika
>> Family Counselling involving Child/Youth 12+ yrs old.....Book with Faye or Courtney
>> Family Counselling involving Adults Only.....Book with Karthika, Sara, Courtney, Faye or Anneta

**NOTE:
- If **MINORS** are involved: Each guardian will need their OWN profile in Jane as well as their own Intake & Consent Forms. Family Profiles can then be set up for each child. Contact office@refreshcounselling.ca for additional support.

- For **ADULT ONLY**: Please ensure that EACH family member has their OWN Jane Profile and completed the Intake & Consent Form.


**PLEASE NOTE: If you're logging in from different locations for virtual appointments, one party will need to forward the emailed link to the other parties involved.**


20 Minute Consultations

We understand that finding a 'good fit' is essential so book a free 20 minute consultation to meet one (or more) of our mental health professionals before jumping in. It is essentially a meet and greet to get a sense of the connection, hear more about the process and ask any questions you may have. Please note this is not mandatory before booking a full counselling appointment.

Anyone who takes a step towards counselling is making a brave decision to better understand themselves and gain some tools for improving their emotional well-being, confidence, self esteem, and much more. Just like visiting your doctor for your physical health, taking care of your mental and emotional health is vital. Making this choice is a testament to your strength and wisdom, and I’m here to provide the support and guidance you need on this meaningful journey. My name is Raissen Pan, but my friends call me Ray. My purpose is to help individuals navigate the complex terrain of their emotions, thoughts, and relationships. With a deep commitment to evidence-based therapeutic approaches, I provide a safe and empathetic space for clients to explore their inner worlds and foster positive change. I am deeply dedicated to your mental wellbeing and am excited to walk alongside you on your path toward emotional healing and personal growth.

My therapeutic approach is rooted in (but not limited to) a blend of Emotion-Focused Therapy (EFT) and Psychodynamic Therapy. These methods allow us to explore and understand the underlying emotions, patterns, and beliefs that may be influencing your thoughts, behaviours, and relationships.

But I don’t stop there; recognizing the profound impact of trauma on one’s life, I am committed to providing trauma-informed care. As such, I believe in tailoring therapy to your unique needs, to ensure I provide a safe and supportive environment for healing. That’s why I also integrate techniques from Solution-Focused Therapy (SFT), Cognitive Behavioral Therapy (CBT), and Mindfulness to ensure a holistic approach to your mental and emotional well-being.

Therapy is a collaborative journey, and my role is to support and guide you along the way. In our sessions, we will work together to:

Explore and understand your emotions and thought patterns Identify and challenge unhelpful behaviours and beliefs Resolve unaddressed pain and trauma from the past Cultivate mindfulness and self-compassion Develop practical strategies to overcome challenges Encourage personal growth and self-discovery I received my Bachelor of Arts in Psychology from the University of Alberta, and a Master’s of Counselling from the University of Lethbridge. I work with adults and teenagers aged 13 & up. If you’re ready to take the first step towards positive change and emotional well-being, please don’t hesitate to reach out.

I look forward to meeting you and supporting you on your path to personal growth and healing.

Anyone who takes a step towards counselling is making a brave decision to better understand thems... Read More

Karthika is now accepting new clients!

Works with children, adolescents & adults.

Change requires action, which is a tough step, to begin with. I get excited when I have the opportunity to join the journey and help facilitate change in each of my client’s lives - inspiring and equipping them with tools for a better future.

In life, we all encounter many challenges and sometimes it becomes easier to overcome those by having someone alongside to help us navigate through those moments. I believe in providing my clients with a nurturing environment where they feel accepted and not judged; where they can express themselves freely to achieve their goals in therapy. It’s like you’re driving the car and I, your therapist act like a GPS, sitting beside you helping you navigate through the way to reach your destination.

Together we will try to understand what in your life is working well for you and what is not. Together, we will pause, assess, and in some cases help find a pivot to make a positive change to lead a better life. Using various therapeutic tools and strategies, we will work on what you need to get your life and health back on track and to help you feel empowered when faced with life pressures and challenges in the future.

There is no one-size-fits-all approach to therapy - this is why I like to tailor my sessions according to your needs. I use a number of modalities including Cognitive Behaviour Therapy, Emotion Focused Therapy, Person-Centered Approach, Acceptance Commitment Therapy, Mindfulness-Based Approaches, Narrative Based Techniques, Trauma Informed Care approaches, Solution Focused Therapy, and incorporate Theraplay and other Play Therapy techniques with my younger (and sometimes not as young smiley) clients.

After completing my Masters degree in clinical psychology from India, I worked as a school counselor. As part of my internship, I had the unique experience of working in child and adolescent psychiatry which is where I formed my passion for clients of all age groups. Eight Years ago I made the big move from India to Calgary and a few years ago decided to pursue my second Masters Degree in Counselling Psychology.

I look forward to meeting you soon to begin our journey - together!

Karthika is now accepting new clients! Works with children, adolescents & adults. Change re... Read More

Emma is NOT currently accepting new clients. (Works with children/youth 17 y.o. and younger & also parents who need some support)

**Please ensure your insurance provider covers services provided by a Registered Social Worker.

Over my 10 years as a Registered Social Worker, I have developed a passion for supporting children, youth, and families living with concurrent diagnoses including but not limited to those living with disabilities, emotional regulation concerns, neurodiversity, anxiety and depression, trauma, and behavioural concerns.

I recently finished my Master of Counselling Psychology through Athabasca University. My clinical counsellor registration is in progress.

I regularly use a play therapy approach directly with children, as well as provide parent and family support. I am currently completing play therapy training and anticipate being a Certified Play Therapist in the spring of 2023. I offer an integrated counselling approach in which I pull from various theoretical frameworks and techniques in order to tailor counselling support for each individual client.

Some of the counselling theories I utilize are cognitive behavioural therapy, emotions focused therapy, acceptance commitment therapy, mindfulness based approaches, narrative based techniques, trauma informed care approaches, and play therapy techniques.

I offer concrete, objective strategies alongside an environment of understanding and empathy for the human experience. 

I believe that no matter the challenges or diagnoses children, youth, and families are faced with, there is always a way to live your fullest life and I am committed to supporting you in achieving your goals and move beyond the current problem into a better life experience.

Emma is NOT currently accepting new clients. (Works with children/youth 17 y.o. and younger &amp... Read More

Steph is now accepting new clients!

Works with Teens (15Yr +) & adults for individual therapy.

Have you ever felt hesitant to share, face, or give compassion to certain parts of yourself for fear of judgment, pain, or shame? You aren’t alone. Stepping into this process takes courage but it can also be incredibly rewarding. My goal is to help you address areas in your wellness that may need some insight, attention, and compassionate care. I’m here to support you through the struggles and to celebrate your wins, no matter how big or small.

My approach as a counsellor is genuine and relatable; I use warmth (and even humour) to build connection, get us on the same page, and start moving forward together. My aim is to facilitate a collaborative relationship where my clients feel safe and empowered to be the truest version of themselves. I value co-creating a space where together we can dismantle unpleasant thoughts, feelings, and behaviours that keep us feeling stuck.

I enjoy working with adolescents and adults.

A short list of my areas of interest include

life transitions personal development managing expectations boundary setting anxiety relationships stress management shame and guilt life stressors trauma depression The journey looks a little different for everyone so whether you’re seeking further awareness, self- acceptance, or action, I would love to help you take the next steps.

The foundation of my approach is person-centered and integrates trauma-informed and evidence-based modalities such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution Focused Therapy, and Emotion Focused Therapy (EFT). Together, we can figure out how to engage in an approach that is personalized to your needs and feels the most authentic and valuable.

My background is in health and wellness education. I have had the privilege of working with teens and young adults for most of my professional career. I completed my Bachelor of Secondary Education and Bachelor of Physical Education in 2015 at the University of Alberta, and obtained a Masters of Counselling through City University in 2022.

When I’m not counselling, you can find me near the river, walking, running or biking.

I would love to walk with you on your path as you find the balance that feels right for you. Reach out if I can help.

Steph is now accepting new clients! Works with Teens (15Yr +) & adults for individual therap... Read More

Karyn is working part time, with returning clients. No new clients at this time.

Authenticity. This is what I’ve been told I do well. I’m not going to pretend I’m perfect, and nor do I want you to. Life is messy, let’s wade through some of the mess together.

I will provide the opportunity and space for you to be authentically you. Let’s chat about who you are, what you love, what makes you tick, and what you would like to see different in your life. This is where your vulnerability and my expertise make magic. I will teach you a few things, give you new tools and skills to work through low and anxious feelings. Together we will assess where you’re ready to make changes, and help you make decisions or manage difficult situations in your life. I’m not going to pretend this is going to be easy, the big stuff rarely is, but we will walk together through the hard parts and give you the power to take your health back and prioritize you. We will work through the tools to stop the overthinking, take the stress down a few notches, and address the pressures of life. I will do my best to meet you just where you’re at.

Together, we will use cognitive behaviour therapy (CBT), and collaborate to find the thoughts and actions creating obstacles in your life, test them out, and combat them to decide if they’re helping or hindering you. I have experience helping people with a variety of concerns including, but not limited to stress, anxiety, depression and relationships. Most of all, I want to help you reach your potential, and make the way there a little easier.

Karyn is working part time, with returning clients. No new clients at this time. Authenticity. T... Read More

KATIE IS ACCEPTING NEW CLIENTS! Works with adults for individual therapy.

As a counsellor, I believe that it is my role to be supportive as I help you navigate life’s challenges. I enjoy learning about who my clients are and try to see the world through their perspective in order to understand how I can be most helpful. I believe that even small changes can be powerful in fostering hope and fulfillment in your life. I use cognitive behavioral therapy, solution focused therapy, person-centered therapy, and narrative techniques in my practice. I also pull from other theories as I tailor my approach to fit the unique needs of my clients.

I work with individuals in a private, one on one setting. My areas of interest include anxiety, depression, stress, interpersonal relationships, boundaries, emotional regulation, and life transitions. I strive to create a welcoming, non-judgmental space so that you feel comfortable sharing your thoughts and experiences. I believe that a therapeutic relationship where you feel heard, understood, and accepted is the most valuable resource I can offer you on your journey to create meaningful and lasting change.

I can offer thoughtful, exploratory conversations to help you better understand the challenges that you are facing & collaboratively develop coping strategies to help you along your way. Clients share that things seem clearer when talked about openly without fear of judgment. I understand the courage it takes to share deeply about yourself and your life, and I do my best to create a space for my clients to feel safe enough to do so.

I am a Registered Psychologist originally from Winnipeg, Manitoba, but I have lived in Calgary for the past 10 years. I received my Bachelor of Arts (Honours) in Psychology at the University of Manitoba and earned my Master of Counselling at Gonzaga University.

The quote, “Those mountains you are carrying, you were only supposed to climb.” from Najwa Zebian resonates with me as I consider what many of us go through when faced with life’s challenges. Let’s climb your mountain together and help you conquer it!

KATIE IS ACCEPTING NEW CLIENTS! Works with adults for individual therapy. As a counsellor, I bel... Read More

SARA IS ACCEPTING NEW CLIENTS. Works with Adults & Couples.

I am passionate about working collaboratively with my clients to assist in creating, achieving, and maintaining their personal goals. I make it a priority to offer a warm, safe and supportive space for my clients while working together to ensure we use the best method of therapy specific to them; this is how I build a strong therapeutic relationship with clients.

Uniquely, as a second generation Canadian, I have the ability to take a step back and understand different perspectives – allowing me to take a holistic view for each of my clients. Whether you were born in Canada (or elsewhere around the globe), I am able to identify and work with different characteristics to help you.

Although numerous theoretical approaches are used in my sessions, I will tailor a treatment plan utilizing such models as Cognitive Behavioural Therapy (CBT), Emotion Focused Therapy (EFT), and Solution Focused Therapy (SFT) to reach your goals.

I have spent my career working with families and individuals in multiple settings including community and school environments, large counselling centres, and a domestic violence shelter.

Through my years working with a diverse group of people, I have discovered that I am particularly passionate about guiding couples to create meaningful and lasting relational change.

I am a Registered Psychologist and have called Calgary home since early childhood. Having completed my Bachelor of Arts degree in Psychology at the University of Calgary, and my Masters of Counselling degree at City University.

SARA IS ACCEPTING NEW CLIENTS. Works with Adults & Couples. I am passionate about working co... Read More

Robyn is currently taking on new clients!

I understand that everyone struggles with difficult emotions at times but with a safe and supportive environment, some curiosity, and ’emotional coaching’, clients can obtain important information and new strategies to navigate their patterns of emotionality and build ‘new wiring’ towards emotional agility. I appreciate the uniqueness of each client and tailor therapy based on individual needs and what ‘best fits’ rather than a “one-size-fits all solution”. It is important to me to listen intently to understand where clients have been on their journey and collaboratively explore what may be needed to get to where they want to go.

Also, I seek to help clients feel hopeful in the process of change by highlighting strengths, deconstructing goals into achievable steps, exploring creative perspectives and through non-judgmental caring. I have a passion to help clients move towards emotional, mental, relational, spiritual and physical well-being.

In my practice, I use Emotion-Focused Therapy, Solution-Focused Therapy and Eye Movement Desensitization & Reprocessing Therapy (EMDR) to help clients thrive but I also integrate other approaches and elements from Attachment Theory, Neuroscience, Cognitive Behavioural Therapy, Narrative Therapy, therapeutic play and mindfulness.

Although I am not currently accepting children clients, I can be a resource for parents. I have completed Red & Green Stream with Rocky Mountain Play Therapy Institute. I have also trained in Emotion Focused Family Therapy that is useful in working with parents to foster deeper emotional connections and help families work better together as a unit.

When it comes to making relationships work, I have trained in Emotionally Focused Couples Therapy, the Developmental Model of Couples Therapy and on route to completing Level 1 in the Gottman Method. Every relationship can be unique in how we “dance” with others and once there’s more awareness of the contributing steps, we can learn new ways to move and allow more space to be able to share, negotiate, support, and thrive together.

I am originally from Toronto but Calgary is home - nice and close to the mountains! My education includes a Bachelor of Science (Honours) from the University of Toronto and a Masters of Arts in Counselling Psychology from Providence University & Seminary in Calgary and now, the Clinic Director and a Registered Psychologist @ Refresh.

Robyn is currently taking on new clients! I understand that everyone struggles with difficult em... Read More

I believe positive change and personal growth can best occur through honesty, both with ourselves and the connections we choose to foster. Embracing honesty often requires vulnerability, which may not be easy for everyone, but it’s a crucial step in our journey. I’m dedicated to creating a safe and comfortable environment for my clients, enabling us to tackle their struggles, challenges, obstacles, or any aspect of their lives that demands exploration with sincerity. Speaking our thoughts aloud in a trusted space often brings clarity to our situations and helps us identify what needs attention. At times, a change in perspective is needed. Ultimately, the real work involves acquiring the practical skills to navigate our thoughts, emotions, and actions effectively.

I acknowledge that each person has a unique way of navigating their stories and challenges, so I collaborate with individuals to determine the most suitable therapy or strategies for them. My approach draws from a blend of Cognitive Behavioral Therapy, Solution Focused Therapy, and Narrative Therapy to help my clients achieve their goals. By exploring familiar situations from different angles, we can uncover fresh approaches to overcome obstacles and improve relationships.

A wise supervisor once likened finding a therapist to finding the right pair of shoes – it often requires trying a few options before discovering the perfect fit. I hope to be that right fit for you.

I have a Bachelor of Science with a major in Biology and attended Trinity Western University to earn a Master of Arts in Counselling Psychology. I was a Registered Clinical Counsellor in British Columbia prior to relocating to Alberta, where I continued my practice as a Canadian Certified Counsellor in this amazing province. I am now a Registered Provisional Psychologist and am committed continuing to help individuals on their path to personal growth and well-being. I’m looking forward to our journey together…

I believe positive change and personal growth can best occur through honesty, both with ourselves... Read More

Faye is currently NOT accepting new clients.

“Relationships in which you can genuinely care and be cared for. Meaningful roles that challenge you and allow you to contribute to the world around you. Freedom to be curious, to explore, and to experience.”

I think of mental wellness as the ability to love, work, and play. I think of counselling as a place where people can identify and address interpersonal, emotional, and thought patterns that are getting in the way of wellness. There are reasons you came to be how and where you are now, and you have strengths that will help you. Counselling can be used to better understand who you are, determine what you need, make a plan for what is next, and to learn or refine skills for living a more full, balanced life with yourself and others. I am here to listen when you speak, and when you can’t. To follow your lead in what you want out of counselling and life, and also to guide you in ways to get there.

For individuals, couples, and families, I use emotion-focused therapies as my base. Emotions, or their absence, are indicators that tell us about what is important, give us clues about what we need, and fuel our motivation to act. I use Emotion-Focused Family Therapy and the Gottman Couples Method to empower couples and families to practise shifting the ways they connect with each other within the safety of each session. For individual therapy work with youth and adults, I also integrate cognitive-behavioral, solution-focused, mindfulness, narrative, and art therapy techniques as needed. I am trained in trauma-focused and trauma-informed approaches to support individuals who have experienced or are currently experiencing relationship disruptions or maltreatment that is impacting who and how they are in the present.

After earning my Behavioural Science B.A. at Ambrose University in Calgary, I went on to complete a Counselling Psychology M.Ed. at the University of Toronto. I have experience having previously worked at Distress Centre Calgary, Eastside Family Centre, and Wood’s Homes’ Street Services and Exceptional Needs programs.

Faye is currently NOT accepting new clients. “Relationships in which you can genuinely care and ... Read More

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@ NORTH Refresh Counselling Services Inc.
Located at: 4039 Brentwood Rd NW, #224, Calgary
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