Some Quick Refresh Updates:

~ Welcome back FAYE ARCHER WILSON! She has availability in the North & the South locations!

~ All our therapists are taking on new clients and excited to help you prioritize your mental health in 2025!

~ Did you know that our rates are LOWER than the recommended rates in Alberta for Psychologists? You can also access Sliding Scale Fees by booking a consultation to discuss this with a clinician and to see if it’s a good fit!


~ If you’re an EXISTING CLIENT having trouble finding a spot for your next appointment, email us at office@refreshcounselling.ca with some dates & times that would work for your schedule!

~ Make sure to take advantage of cancelled appointments by adding yourself to JANE’S WAITLIST. Jane will email you if it fits with your requested availability and it works on a first come, first serve basis!

Individual Counselling

We ALL have challenges and need support - we want to be here for you!
Book with one of our therapists today!

Please ensure you have created a profile and completed the online Intake and Consents Form before your first appointment!


Couples Counselling

We have Registered Psychologists & Provisional Psychologists on our team who are passionate about helping couples THRIVE! In this safe space, you can foster deeper understanding of yourself and your partner while you learn skills to build trust & intimacy, improve communication, learn to regulate & co-regulate emotions, navigate difficult life challenges, maximize your unique couple assets... Read More

We have Registered Psychologists & Provisional Psychologists on our team who are passionate about helping couples THRIVE!

In this safe space, you can foster deeper understanding of yourself and your partner while you learn skills to build trust & intimacy, improve communication, learn to regulate & co-regulate emotions, navigate difficult life challenges, maximize your unique couple assets and establish a strong sense of teamwork no matter what situations arise.

Each partner needs to create their own profile and complete the Intake & Consents Form.
**If you're logging in from different locations, the emailed link (arrives within 1 hour before your appointment) will need to be forwarded to the other participant.**


Child/Youth & Parenting Support

Let one of our amazing therapists help your child, youth or family grow & thrive! Please note which age brackets Clinicians work with when booking Family Counselling. >> For Child/youth of all ages .....Book with Emma, Karthika or Stefani >> Child/Youth 12+ yrs old.....Book with Emma, Faye, Karthika, or Ray >> Child/Youth 15+ yrs old.....Book with Emma, Faye, Karthika, Ray or Shelley ... Read More

Let one of our amazing therapists help your child, youth or family grow & thrive!
Please note which age brackets Clinicians work with when booking Family Counselling.

>> For Child/youth of all ages .....Book with Emma, Karthika or Stefani
>> Child/Youth 12+ yrs old.....Book with Emma, Faye, Karthika, or Ray
>> Child/Youth 15+ yrs old.....Book with Emma, Faye, Karthika, Ray or Shelley
>> Parent Support.....Book with any of the above therapists, or Robyn

TYPICAL PROCESS FOR CHILD/YOUTH Services:

STEP #1: Book a Free 20 mins. Consultation (preferably guardians only but can be with your child). You can get a sense of whether the therapist will 'vibe' well and hear how the therapist works and what clinical expertise they have to provide support. This is recommended, but not mandatory.

STEP #2: Book a 30 mins. or 60 mins. Parent Session. Learn about the therapeutic process and discuss in more detail about your concern(s) regarding your child/youth and provide some background information - all away from sensitive ears.

STEP #3: Book a 30 mins or 60 mins Child/Youth session.

EACH PARENT/GUARDIAN needs to create a Jane Profile and complete the Intake & Consent Form.

TYPICAL PROCESS for PARENT SUPPORT Services:
Jump in and book a Parent Session to get some support! Each Parent/Guardian will need to create a Jane Profile and complete the Intake & Consent Form.

**PLEASE NOTE: If you're logging in from different locations, one party will need to forward the emailed link to the other parties involved.**
** FOR CHILD/YOUTH INTAKE FORMS:** Jane has some default language that says to call in if you're filling out forms for someone else (i.e your child) **BUT, the forms that get automatically sent are actually the correct ones!** The forms will ask for guardian information first and then the child. Sorry about the confusion, but we cannot change this at the clinic level.


Family Counselling - Child/Youth or Adults Only

We are designed to be in community and we understand that building & maintaining healthy relationships can be challenging. Meet with one of our therapists to help your relationships thrive whether it's with your biological or chosen family! Please note which age brackets Clinicians work with when booking Family Counselling. >> Family Counselling involving Child/youth of all ages.....B... Read More

We are designed to be in community and we understand that building & maintaining healthy relationships can be challenging.
Meet with one of our therapists to help your relationships thrive whether it's with your biological or chosen family!

Please note which age brackets Clinicians work with when booking Family Counselling.

>> Family Counselling involving Child/youth of all ages.....Book with Emma or Karthika
>> Family Counselling involving Child/Youth 12+ yrs old.....Book with Faye or Courtney
>> Family Counselling involving Adults Only.....Book with Karthika, Sara, Courtney, Faye or Anneta

**NOTE:
- If **MINORS** are involved: Each guardian will need their OWN profile in Jane as well as their own Intake & Consent Forms. Family Profiles can then be set up for each child. Contact office@refreshcounselling.ca for additional support.

**FOR CHILD/YOUTH INTAKE FORMS:** Jane has some default language that says to call in if you're filling out forms for someone else (i.e your child) **BUT, the forms that get automatically sent are actually the correct ones!** The forms will ask for guardian information first and then the child. Sorry about the confusion, but we cannot change this at the clinic level.

- For **ADULT ONLY**: Please ensure that EACH family member has their OWN Jane Profile and completed the Intake & Consent Form.


**PLEASE NOTE: If you're logging in from different locations for virtual appointments, one party will need to forward the emailed link to the other parties involved.**


20 Minute Consultations

We understand that finding a 'good fit' is essential so book a free 20 minute consultation to meet one (or more) of our mental health professionals before jumping in. It is essentially a meet and greet to get a sense of the connection, hear more about the process and ask any questions you may have. Please note this is not mandatory before booking a full counselling appointment.

Karthika is currently accepting new clients!

Works with children, adolescents & adults.

Change requires action, which is a tough step, to begin with. I get excited when I have the opportunity to join the journey and help facilitate change in each of my client’s lives - inspiring and equipping them with tools for a better future.

In life, we all encounter many challenges and sometimes it becomes easier to overcome those by having someone alongside to help us navigate through those moments. I believe in providing my clients with a nurturing environment where they feel accepted and not judged; where they can express themselves freely to achieve their goals in therapy. It’s like you’re driving the car and I, your therapist act like a GPS, sitting beside you helping you navigate through the way to reach your destination.

Together we will try to understand what in your life is working well for you and what is not. Together, we will pause, assess, and in some cases help find a pivot to make a positive change to lead a better life. Using various therapeutic tools and strategies, we will work on what you need to get your life and health back on track and to help you feel empowered when faced with life pressures and challenges in the future.

There is no one-size-fits-all approach to therapy - this is why I like to tailor my sessions according to your needs. I use a number of modalities including Cognitive Behaviour Therapy, Emotion Focused Therapy, Person-Centered Approach, Acceptance Commitment Therapy, Mindfulness-Based Approaches, Narrative Based Techniques, Trauma Informed Care approaches, Solution Focused Therapy, and incorporate Theraplay and other Play Therapy techniques with my younger (and sometimes not as young smiley) clients.

After completing my Masters degree in clinical psychology from India, I worked as a school counselor. As part of my internship, I had the unique experience of working in child and adolescent psychiatry which is where I formed my passion for clients of all age groups. Eight Years ago I made the big move from India to Calgary and a few years ago decided to pursue my second Masters Degree in Counselling Psychology.

I look forward to meeting you soon to begin our journey - together!

Karthika is currently accepting new clients! Works with children, adolescents & adults. Cha... Read More

Ray is accepting new ADULT clients only @ SOUTH location!

Ray has a FULL Caseload @ North location but can meet virtually/in-person @ South location. Works with Adults (not currently accepting youth clients). Anyone who takes a step towards counselling is making a brave decision to better understand themselves and gain some tools for improving their emotional well-being, confidence, self esteem, and much more. Just like visiting your doctor for your physical health, taking care of your mental and emotional health is vital. Making this choice is a testament to your strength and wisdom, and I’m here to provide the support and guidance you need on this meaningful journey. My name is Raissen Pan, but my friends call me Ray. My purpose is to help individuals navigate the complex terrain of their emotions, thoughts, and relationships. With a deep commitment to evidence-based therapeutic approaches, I provide a safe and empathetic space for clients to explore their inner worlds and foster positive change. I am deeply dedicated to your mental wellbeing and am excited to walk alongside you on your path toward emotional healing and personal growth.

My therapeutic approach is rooted in (but not limited to) a blend of Emotion-Focused Therapy (EFT) and Psychodynamic Therapy. These methods allow us to explore and understand the underlying emotions, patterns, and beliefs that may be influencing your thoughts, behaviours, and relationships.

But I don’t stop there; recognizing the profound impact of trauma on one’s life, I am committed to providing trauma-informed care. As such, I believe in tailoring therapy to your unique needs, to ensure I provide a safe and supportive environment for healing. That’s why I also integrate techniques from Solution-Focused Therapy (SFT), Cognitive Behavioral Therapy (CBT), and Mindfulness to ensure a holistic approach to your mental and emotional well-being.

Therapy is a collaborative journey, and my role is to support and guide you along the way. In our sessions, we will work together to:

Explore and understand your emotions and thought patterns Identify and challenge unhelpful behaviours and beliefs Resolve unaddressed pain and trauma from the past Cultivate mindfulness and self-compassion Develop practical strategies to overcome challenges Encourage personal growth and self-discovery I received my Bachelor of Arts in Psychology from the University of Alberta, and a Master’s of Counselling from the University of Lethbridge. If you’re ready to take the first step towards positive change and emotional well-being, please don’t hesitate to reach out.

I look forward to meeting you and supporting you on your path to personal growth and healing.

Ray is accepting new ADULT clients only @ SOUTH location! Ray has a FULL Caseload @ North locati... Read More

Shelley is currently only accepting NEW ADULT clients for Individual Therapy. (And not accepting new couple clients at this time.)

My clients often describe me as patient, caring, and non-judgmental. In our sessions, I approach each session with curiosity and strive to create an environment where you can discover your own answers, sometimes for the very first time. I wholeheartedly believe that over time, each person is capable of finding the growth and healing they are looking for. My goal is to provide a space where you feel heard, understood, and safe to express yourself freely and help you work through some of life’s toughest pieces

While my foundation is in psychodynamic theory and existential philosophy, my therapy approach is client-centered and integrative. This means my focus is on understanding your experiences and feelings from your perspective, and I draw from various therapeutic methods, such as Cognitive-Behavioral Therapy (CBT) and Emotion-Focused Therapy (EFT), to tailor our sessions to your specific needs. In addition, our sessions won’t follow a rigid agenda but instead will be guided by the purpose, goals, and tasks of therapy that we come up with together. In my experience, this flexibility allows us to prioritize the more important and relevant items while working towards your long-term goals, making our work together effective and meaningful.

I work with individual adults and youths aged 16 and up, helping with issues like anxiety, depression, self-esteem, grief and loss, trauma, life transitions, and relationship challenges. My aim is to help you gain a deeper understanding of yourself, live more authentically, and build honest, genuine relationships with yourself and others. I also offer parent coaching for those wanting to improve their relationships with their children.

In our work together, you can expect to focus on:

Gaining insight: Developing a deeper understanding of your behaviours and motives through awareness and articulation of emotional experiences.

Identifying patterns: Recognizing how you usually deal with stress and breaking free from painful, self-defeating patterns.

Exploring relationship dynamics: Understanding communication patterns that hinder the development of deeper, more meaningful relationships.

Clarifying life values: Exploring your identity and what you want out of life.

I took a somewhat unconventional path to becoming a Psychologist. My journey began when I was working as a mechanical engineer and volunteering overseas to assist refugees and locally as a distress centre volunteer. These experiences sparked a passion for mental health and a deep admiration for the strength of those I encountered. Embracing this new calling, I went back to school and received my M.Sc. in Counselling Psychology from the University of Calgary. I’ve called Calgary home for 23 years, and as a Chinese-Canadian, I can appreciate how culture influences how we view the world, our relationships, and in turn ourselves.

When I’m not at Refresh you will often find me in the mountains hiking or learning new tricks on my snowboard, playing an exciting boardgame with friends and family, or tending to my veggie garden.

I’m excited and honored you took the time to get to know me. I know for some the Journey to healing and growth can be a long and winding road - but know that I will be on the Journey with you. I can’t wait to meet you to start your Journey of growth together.

Shelley is currently only accepting NEW ADULT clients for Individual Therapy. (And not accepting ... Read More

Emma is currently accepting new clients! (Works with children/youth 17 y.o. and younger & also parents who need some support)

**Please ensure your insurance provider covers services provided by a Registered Social Worker or Registered Certified Counsellor.

Over my 10 years as a Registered Social Worker, I have developed a passion for supporting children, youth, and families living with concurrent diagnoses including but not limited to those living with disabilities, emotional regulation concerns, neurodiversity, anxiety and depression, trauma, and behavioral concerns.

I recently finished my Master of Counselling Psychology through Athabasca University. My clinical counsellor registration is in progress.

I regularly use a play therapy approach directly with children, as well as provide parent and family support. I am currently completing play therapy training and anticipate being a Certified Play Therapist in the spring of 2023. I offer an integrated counselling approach in which I pull from various theoretical frameworks and techniques in order to tailor counselling support for each individual client.

Some of the counselling theories I utilize are cognitive behavioural therapy, emotions focused therapy, acceptance commitment therapy, mindfulness based approaches, narrative based techniques, trauma informed care approaches, and play therapy techniques.

I offer concrete, objective strategies alongside an environment of understanding and empathy for the human experience. 

I believe that no matter the challenges or diagnoses children, youth, and families are faced with, there is always a way to live your fullest life and I am committed to supporting you in achieving your goals and move beyond the current problem into a better life experience.

Emma is currently accepting new clients! (Works with children/youth 17 y.o. and younger & al... Read More

Sara is currently accepting new clients!

Works with Individual Adults & Couples.

I strive to offer a warm and comfortable space where my clients feel heard and understood. Together, my clients and I make meaning of life’s challenges, create space for reflection and processing, along with take steps towards sought after change.

The approach I take is personable, client centered and practical. I often invite my clients to reflect on how things are progressing and together, we find ways to ensure we are moving in the right direction and at the right pace.

In my practice, I most often utilize cognitive behavioural therapy, solution focused therapy and utilize emotion-based resources. Additionally, I also offer coaching aimed at developing assertiveness and boundary setting to help improve relationships. I am passionate about impacting a family unit through the important work of couples counselling. My primary goals with couples counselling include creating better communication, practicing positive conflict resolution, and staying connected so couples may thrive in and out of their relationship.

The quote ‘Listen with the intent to understand, not the intent to reply’ by Stephen Covey has fueled my passion for my work since I began my education in counselling.

My areas of interest include:

Couples Anxiety Depression Grief Stress Assertiveness and boundary setting Self esteem Values and identity exploration Cultural based counselling (identity, merging cultures)

Growing up for me was a journey of combining 2 different cultures and forming a deeper understanding of my true self and cultural identity. Enjoying various cultural cuisines, reading, competitive board games with loved ones and winding down with a puzzle and music are some things I love to do when I am not working.

I have a strong passion in walking alongside my clients and feel honored to be a part of their journey. If you feel we would work well together, please reach out. I look forward to connecting with you!

Sara is currently accepting new clients! Works with Individual Adults & Couples. I strive t... Read More

KATIE IS ACCEPTING NEW CLIENTS! Works with adults for individual therapy.

As a counsellor, I believe that it is my role to be supportive as I help you navigate life’s challenges. I enjoy learning about who my clients are and try to see the world through their perspective in order to understand how I can be most helpful. I believe that even small changes can be powerful in fostering hope and fulfillment in your life. I use cognitive behavioral therapy, solution focused therapy, person-centered therapy, and narrative techniques in my practice. I also pull from other theories as I tailor my approach to fit the unique needs of my clients.

I work with individuals in a private, one on one setting. My areas of interest include anxiety, depression, stress, interpersonal relationships, boundaries, emotional regulation, and life transitions. I strive to create a welcoming, non-judgmental space so that you feel comfortable sharing your thoughts and experiences. I believe that a therapeutic relationship where you feel heard, understood, and accepted is the most valuable resource I can offer you on your journey to create meaningful and lasting change.

I can offer thoughtful, exploratory conversations to help you better understand the challenges that you are facing & collaboratively develop coping strategies to help you along your way. Clients share that things seem clearer when talked about openly without fear of judgment. I understand the courage it takes to share deeply about yourself and your life, and I do my best to create a space for my clients to feel safe enough to do so.

I am a Registered Psychologist originally from Winnipeg, Manitoba, but I have lived in Calgary for the past 10 years. I received my Bachelor of Arts (Honours) in Psychology at the University of Manitoba and earned my Master of Counselling at Gonzaga University.

The quote, “Those mountains you are carrying, you were only supposed to climb.” from Najwa Zebian resonates with me as I consider what many of us go through when faced with life’s challenges. Let’s climb your mountain together and help you conquer it!

KATIE IS ACCEPTING NEW CLIENTS! Works with adults for individual therapy. As a counsellor, I bel... Read More

Karyn is now accepting new clients!

Works with Individual Adults.

Authenticity. This is what I’ve been told I do well. I’m not going to pretend I’m perfect, and nor do I want you to. Life is messy, let’s wade through some of the mess together.

I will provide the opportunity and space for you to be authentically you. Let’s chat about who you are, what you love, what makes you tick, and what you would like to see different in your life. This is where your vulnerability and my expertise make magic. I will teach you a few things, give you new tools and skills to work through low and anxious feelings. Together we will assess where you’re ready to make changes, and help you make decisions or manage difficult situations in your life. I’m not going to pretend this is going to be easy, the big stuff rarely is, but we will walk together through the hard parts and give you the power to take your health back and prioritize you. We will work through the tools to stop the overthinking, take the stress down a few notches, and address the pressures of life. I will do my best to meet you just where you’re at.

Together, we will use cognitive behaviour therapy (CBT), and collaborate to find the thoughts and actions creating obstacles in your life, test them out, and combat them to decide if they’re helping or hindering you. I have experience helping people with a variety of concerns including, but not limited to stress, anxiety, depression and relationships. Most of all, I want to help you reach your potential, and make the way there a little easier.

Karyn is now accepting new clients! Works with Individual Adults. Authenticity. This is what I’... Read More

Have you ever hesitated to face the hard or shadowy parts of yourself—worried about judgment, pain, or shame? You’re not alone. I often tell clients: come exactly as you are. There’s no need to be polished or perfect in our time together.

I aim to be informal, approachable, and above all—human. Therapy with me is a place where you can breathe, reflect, laugh, cry, and start fresh.

As a psychologist, my goal is to help you explore the areas of your life that may need more attention, care, or clarity. I’m here to support you through struggle and to celebrate your wins—no matter how big or small. I truly believe therapy isn’t something that just “happens to us.” It’s something we co-create, with curiosity, courage, and a willingness to “go there.”

How I Work

My approach blends humour and heart with evidence-based care. I’ll meet you wherever you are, and we’ll work together at a pace that feels right to you. Whether we’re unpacking past wounds or managing present stressors, I want you to feel safe, seen, and supported throughout the process.

Some Areas I Support:

Life transitions

Stress and burnout

Anxiety and depression

Trauma and PTSD

Shame, guilt, and emotional overwhelm

Boundaries and people-pleasing

Personal growth and self-awareness

Managing expectations and identity exploration

Therapeutic Approaches

I take an integrative approach to therapy, drawing from several modalities to tailor each session to your needs:

CBT (Cognitive Behavioural Therapy): Because thoughts, feelings, and behaviours are all connected

ACT (Acceptance and Commitment Therapy): Because values help guide meaningful change

Person-Centered Therapy: Because you already hold the answers

EFT (Emotion-Focused Therapy): Because understanding emotions is a skill we can build

EMDR (Eye Movement Desensitization and Reprocessing): Because there are more ways than talk therapy

Certification EMDR Trained 2024

What Clients Say

Clients often describe me as energetic, warm, and validating. I use humour and real talk to create a space where people feel at ease—like we’re in this together. My hope is that you leave each session feeling more empowered, more yourself, and ready to try something new in support of your growth.

Have you ever hesitated to face the hard or shadowy parts of yourself—worried about judgment, pai... Read More

Robyn is currently accepting new clients!

Works with Individual Adults.

I understand that everyone struggles with difficult emotions at times but with a safe and supportive environment, some curiosity, and ’emotional coaching’, clients can obtain important information and new strategies to navigate their patterns of emotionality and build ‘new wiring’ towards emotional agility. I appreciate the uniqueness of each client and tailor therapy based on individual needs and what ‘best fits’ rather than a “one-size-fits all solution”. It is important to me to listen intently to understand where clients have been on their journey and collaboratively explore what may be needed to get to where they want to go.

Also, I seek to help clients feel hopeful in the process of change by highlighting strengths, deconstructing goals into achievable steps, exploring creative perspectives and through non-judgmental caring. I have a passion to help clients move towards emotional, mental, relational, spiritual and physical well-being.

In my practice, I use Emotion-Focused Therapy, Solution-Focused Therapy and Eye Movement Desensitization & Reprocessing Therapy (EMDR) to help clients thrive but I also integrate other approaches and elements from Attachment Theory, Neuroscience, Cognitive Behavioural Therapy, Narrative Therapy, therapeutic play and mindfulness.

Although I am not currently accepting children clients, I can be a resource for parents. I have completed Red & Green Stream with Rocky Mountain Play Therapy Institute. I have also trained in Emotion Focused Family Therapy that is useful in working with parents to foster deeper emotional connections and help families work better together as a unit.

When it comes to making relationships work, I have trained in Emotionally Focused Couples Therapy, the Developmental Model of Couples Therapy and on route to completing Level 1 in the Gottman Method. Every relationship can be unique in how we “dance” with others and once there’s more awareness of the contributing steps, we can learn new ways to move and allow more space to be able to share, negotiate, support, and thrive together.

I am originally from Toronto but Calgary is home - nice and close to the mountains! My education includes a Bachelor of Science (Honours) from the University of Toronto and a Masters of Arts in Counselling Psychology from Providence University & Seminary in Calgary and now, the Clinic Director and a Registered Psychologist @ Refresh.

Robyn is currently accepting new clients! Works with Individual Adults. I understand that every... Read More

“Relationships in which you can genuinely care and be cared for. Meaningful roles that challenge you and allow you to contribute to the world around you. Freedom to be curious, to explore, and to experience.”

To me, mental wellness means the ability to connect deeply, take purposeful action, find space to play, and allow yourself to rest. Counselling provides a space to explore the patterns in your relationships, emotions, or thoughts that might be getting in the way. There are reasons you’ve become who and where you are—and there are strengths in you that can support healing and growth.

Therapy can help you better understand yourself, clarify what you need, and move toward a more full and balanced life. My role is to truly listen—whether you have the words or not. I’ll follow your lead in discovering what you want from counselling and from life, while also helping guide the path forward.

How I Work My approach is grounded in emotion-focused and family systems therapies. Whether I’m working with individuals, couples, or families, I believe emotions—when felt or absent—hold essential clues to what matters most and what’s needed next.

Therapeutic Approaches I Use:

Emotion-Focused Family Therapy, The Gottman Method, and The Developmental Model of Couples Therapy to help families and couples shift patterns of connection and communication—safely, together.

Therapeutic Crisis Intervention (TCI) to help families interrupt and de-escalate cycles involving self-harm or intense behavioural concerns.

For individuals (youth and adults), I integrate Emotion-Focused Therapy with tools from CBT, Solution-Focused Therapy, Narrative Therapy, Mindfulness, and Art Therapy to meet you where you are.

I also have specialized training in trauma-focused and trauma-informed care, supporting those who have experienced abuse, neglect, or relationship disruptions that continue to impact their present lives.

Who I Work With Children, youth, and adults (ages 10+)

Couples

Parents seeking coaching or support

Families navigating challenges together

Areas of Focus Anxiety, depression, and emotional overwhelm

Trauma, PTSD, and childhood wounds

Family conflict and difficult relationship dynamics

Burnout and stress

Boundaries, people-pleasing, and self-criticism

Life transitions, grief, and identity exploration

Self-esteem, self-harm, and suicidal ideation

Populations I’m Experienced With 2SLGBTQ+ community

Neurodiverse individuals

Survivors of abuse or domestic violence

What Clients Say The darndest things, honestly. But if I had to guess—they’d say I listen well, bring compassion without judgment, and help make sense of complicated things with clarity and care.

“Relationships in which you can genuinely care and be cared for. Meaningful roles that challenge ... Read More

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@ NORTH Refresh Counselling Services Inc.
Located at: 4039 Brentwood Rd NW, #224, Calgary
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